Ensure you're using your Spotify username or mail and password; otherwise, it won't work.
Please ensure that any active plans associated with your account are canceled, as failure to do so may prevent it from functioning properly.
If your country is out of stock, your account will be automatically assigned to a nearby country's server. You may notice slight differences in the music catalog, but all premium features will remain accessible until your country is restocked.
The process is usually completed within 5-10 minutes. However, it may take up to 6 hours to receive the email.
If you do not receive the email after 6 hours, please contact your reseller for further assistance.